Valuable insights, information and practical advice
to help you get the results you need.
- Customer service excellence
- Training & E-Learning
Why do customers do the things they do? What makes them satisfied or dissatisfied with your service? What makes them happy or irritated and angry? …
The galvanising camaraderie in the early weeks of lockdown helped frontline service teams pull together in the face of adversity. As time slips by, helping …
We at MGI Learning wholeheartedly support Mental Health Awareness Week which takes place this week, 18 – 24 May 2020. In our organisational development work across …