Jetstar engaged with MGI Learning to design and facilitate a training programme enabling team members to deliver exceptional service to customers.

The new bespoke programme created especially for Jetstar was named ‘Let’s Connect‘. The programme was not just a tailored training experience, it was about connecting Jetstar’s Head Office with their front-line teams, connecting their people with their values and most importantly, connecting their people with their customers. Watch the video to learn more about how Jetstar has transformed their service using MGI Learning programmes and the successes that have followed.
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I really loved the training - not only did I learn things for every day work here at Jetstar but it also helped me on a personal level and also provided me with the tools to support and coach my team. I’d recommend it to anybody!

Shevaun Dean​, Cabin Manager, Jetstar Airways

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