Customer Service Training & Coaching | MGI Learning

Create exceptional experiences for your customers

Our proven customer service training can transform your people

Create exceptional experiences for your customers

Our proven customer service training can transform your people

Absolutely I would recommend Mary Gober. We’ve enjoyed the journey with them. They’ve listened to us, the staff can connect with our travellers in a way that’s warm and empathetic, and Mary Gober listened to that, which was most important to us.

Cath Stone, Head of Group Customer Strategy, Jetstar

Customer service training to excel in the ever changing landscape

Are your customer facing teams properly equipped to deliver repeatable, engaging and high quality experiences in this ever changing landscape?

Equipping your customer service teams with the ability and skills to handle anything that comes their way is essential to safeguard your reputation, profitability and to keep your team motivation high. 

There is a way to make sure your people are able to deliver exceptional levels of customer satisfaction even in the current challenging environment and to rise above the excuses and caveats that have recently become commonplace.

MGI Learning’s customer service training, created by Mary Gober, expert in the field of customer satisfaction, employee engagement and individual productivity, is proven to deliver improvements in key business metrics. Based on sound psychological principles and delivered in engaging, easy to adopt tools, the training is customised specifically for you so you can be sure that this training really sticks.   

Customer service training to excel in the ever changing landscape

Are your customer facing teams properly equipped to deliver repeatable, engaging and high quality experiences in this ever changing landscape?

Equipping your customer service teams with the ability and skills to handle anything that comes their way is essential to safeguard your reputation, profitability and to keep your team motivation high. 

There is a way to make sure your people are able to deliver exceptional levels of customer satisfaction even in the current challenging environment and to rise above the excuses and caveats that have recently become commonplace.

MGI Learning’s customer service training, created by Mary Gober, expert in the field of customer satisfaction, employee engagement and individual productivity, is proven to deliver improvements in key business metrics. Based on sound psychological principles and delivered in engaging, easy to adopt tools, the training is customised specifically for you so you can be sure that this training really sticks.   

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