Embedding MGI Training & the Mindset, Language & Actions Toolkit

Maximise the value of your
MGI training

Squeeze the most value out of your Mindset, Language & Actions Toolkit

 

Maximise the value of your
MGI training

Squeeze the most value out of your Mindset, Language & Actions Toolkit

Consistent use of our tools will help your people thrive

We are committed to our clients getting the maximum value from their investment in the MGI tools 

When you think about the use of the Toolkit in your organisation, how alive is it? When you engage with your people, do you see them consistently operating from a position of ‘the Black’? Do you see them proactively using the Responsibility & Choice Circles to assess the situations they find themselves in and then using the Power Questions to problem solve, find solutions and a way forward? Do they consistently use Positive 1st Communications to portray Ownership & Responsibility, Optimism and a determination to really make a difference?

We can support you in the following ways to help your teams collectively and consistently use the tools so you see the most value from them:

  • Implement the MGI Learning Plan on a Page Embedding Blueprint
  • Give your team members access to our new online e-Learning or embedding activities
  • In-person or virtual refresher training
  • 1-2-1 Coaching

You can read more details on these services below and if you would like to see a further uplift in your business metrics, we would be delighted to help! To find out more about engaging your team members with refresher activities and bringing your Plan on a Page to life please contact us via the button above.

Consistent use of our tools will help your people thrive

We are committed to our clients getting the maximum value from their investment in the MGI tools 

When you think about the use of the Toolkit in your organisation, how alive is it? When you engage with your people, do you see them consistently operating from a position of ‘the Black’? Do you see them proactively using the Responsibility & Choice Circles to assess the situations they find themselves in and then using the Power Questions to problem solve, find solutions and a way forward? Do they consistently use Positive 1st Communications to portray Ownership & Responsibility, Optimism and a determination to really make a difference?

We can support you in the following ways to help your teams collectively and consistently use the tools so you see the most value from them:

  • Implement the MGI Learning Plan on a Page Embedding Blueprint
  • Give your team members access to our new online e-Learning or embedding activities
  • In-person or virtual refresher training
  • 1-2-1 Coaching

You can read more details on these services below and if you would like to see a further uplift in your business metrics, we would be delighted to help! To find out more about engaging your team members with refresher activities and bringing your Plan on a Page to life please contact us via the button above.

Evidence from our clients shows that consistent use of the tools drives improvements in business metrics. A 50 point increase in Net Promoter Score, 54% increase in first point of contact complaint resolution, 11% improvement in employee engagement are just three examples of the improvements that have been cited.

Dave Higgins, Customer Director, MGI Learning

See your metrics improve

Energise your teams with our embedding, training and coaching services

Our experience shows that improvements come when there is a consistent use of the Toolkit which creates a truly customer-focused, ownership and responsibility culture where people feel valued and know they really do make a difference.

There is a clear process to achieve metric shift which we have created to make embedding the use of the tools straightforward and effective. It is represented as a Plan on a Page and we would be delighted to share it with you. By implementing this Plan on a Page in your organisation and taking part in some targeted refresher activities you will be able to truly squeeze the most value out of the tools and see improvements in your business measures. 

This involves:

Implementing the MGI Learning Plan on a Page Embedding Blueprint: We have consolidated our experience in implementing major learning programmes into a proven, powerful embedding process. It helps you refocus on the ways in which the MGI Toolkits can enhance behaviours in your organisation which is then the catalyst for improved business performance.

Giving your people access to our online e-Learning and embedding activities: Our Learning Management System holds a wealth of embedding and refresher activities and also a full-blown e-Learning programme of the Mindset, Language & Actions Toolkit. Using this resource to refresh and deepen knowledge or to train new starters is a cost effective and enjoyable way for everyone to get more value out of the tools.

In-person or virtual refreshers: Would your team benefit from the boost that our team of Consultants could give them? In a half day refresher session our team can re-energise your people and help them to see how using the tools consistently and with sophistication can take them to even higher levels of professionalism and service excellence.

1-2-1 Coaching: We have three options to suit any learning style and all of them can be used to dramatically improve performance. Many people are working from home and facing new demands and having a coach to help to clarify and define stretching goals and provide support to achieve these goals is proving very popular.

See your metrics improve

Energise your teams with our embedding, training and coaching services

Our experience shows that improvements come when there is a consistent use of the Toolkit which creates a truly customer-focused, ownership and responsibility culture where people feel valued and know they really do make a difference.

There is a clear process to achieve metric shift which we have created to make embedding the use of the tools straightforward and effective. It is represented as a Plan on a Page and we would be delighted to share it with you. By implementing this Plan on a Page in your organisation and taking part in some targeted refresher activities you will be able to truly squeeze the most value out of the tools and see improvements in your business measures. 

This involves:

Implementing the MGI Learning Plan on a Page Embedding Blueprint: We have consolidated our experience in implementing major learning programmes into a proven, powerful embedding process. It helps you refocus on the ways in which the MGI Toolkits can enhance behaviours in your organisation which is then the catalyst for improved business performance.

Giving your people access to our online e-Learning and embedding activities: Our Learning Management System holds a wealth of embedding and refresher activities and also a full-blown e-Learning programme of the Mindset, Language & Actions Toolkit. Using this resource to refresh and deepen knowledge or to train new starters is a cost effective and enjoyable way for everyone to get more value out of the tools.

In-person or virtual refreshers: Would your team benefit from the boost that our team of Consultants could give them? In a half day refresher session our team can re-energise your people and help them to see how using the tools consistently and with sophistication can take them to even higher levels of professionalism and service excellence.

1-2-1 Coaching: We have three options to suit any learning style and all of them can be used to dramatically improve performance. Many people are working from home and facing new demands and having a coach to help to clarify and define stretching goals and provide support to achieve these goals is proving very popular.

Explore our useful free resources

Let’s talk

Ready to discover what we can do to help you further embed our Toolkit? Let’s meet up.