Voyage to
Leadership Excellence
A practical programme to build management capability, an ownership and responsibility mindset and essential people management skills.
Voyage to
Leadership Excellence
A practical programme to build management capability, an ownership and responsibility mindset and essential people management skills.
Strengthening management capability
Develop managers who act with ownership and responsibility lead with energy and support teams to deliver results
Voyage to Leadership Excellence is a practical, skills-based programme designed to support new or developing managers in delivering consistently strong performance. Grounded in the MGI Mindset, Language & Actions Toolkit, the programme focuses on essential behaviours and tools that support effective, responsible management.
Participants are equipped to manage people, performance and priorities in line with your organisation’s expectations and values.
Managers gain:
- An optimal management mindset based on ownership, responsibility, optimism and solution-focus
- Structured approaches to performance conversations and everyday feedback
- Tools to communicate with consistency and engage team members constructively
- Insight into individual styles and strengths to build productive working relationships
- Methods to support accountability and motivate people to perform
- Skills to manage time, delegate tasks and run efficient team routines
- The ability to lead change with resilience and steady progress
- Awareness of customer and stakeholder expectations and service behaviours
- Inclusive people management that values contribution and supports individual needs
- Techniques for making sound decisions and linking work to wider team outcomes
- Application of all tools through real management challenges that show results
The programme helps managers step into their role with reliability and the capability to support their teams to deliver.
Consistent, practical management that drives results
Proven tools, clear expectations and accountable behaviours, embedded into everyday management practice
Voyage to Leadership Excellence ensures that managers are equipped with practical tools and the behaviours senior leaders value – follow-through, sound judgement and a readiness to act without over-escalating or avoiding challenge.
Participants develop:
- A mindset of ownership and responsibility and positive focus
- Excellence in using the MGI tools to structure conversations, manage performance and build team engagement
- Greater emotional intelligence and self-awareness to manage themselves and others effectively
- Clear frameworks for workload, time and task management
- Approaches to drive consistency across people, priorities and outputs
- Capability to adapt under pressure and maintain steady team progress
- Decision-making that aligns team activities with strategic goals
- Communication strategies that support expectation-setting, feedback and empowerment
- A solution-oriented approach to daily problems and longer-term challenges
- The ability to apply all learning in real-world scenarios through business-aligned challenges
Consistent, practical management that drives results
Proven tools, clear expectations and accountable behaviours, embedded into everyday management practice
Voyage to Leadership Excellence ensures that managers are equipped with practical tools and the behaviours senior leaders value – follow-through, sound judgement and a readiness to act without over-escalating or avoiding challenge.
Participants develop:
- A mindset of ownership and responsibility and positive focus
- Excellence in using the MGI tools to structure conversations, manage performance and build team engagement
- Greater emotional intelligence and self-awareness to manage themselves and others effectively
- Clear frameworks for workload, time and task management
- Approaches to drive consistency across people, priorities and outputs
- Capability to adapt under pressure and maintain steady team progress
- Decision-making that aligns team activities with strategic goals
- Communication strategies that support expectation-setting, feedback and empowerment
- A solution-oriented approach to daily problems and longer-term challenges
- The ability to apply all learning in real-world scenarios through business-aligned challenges
Organisational benefits include:
- Managers who reliably manage people and priorities without avoidance or over-escalation
- Stronger team performance, motivation and delivery
- Increased employee engagement through positive, structured management behaviours
- Clearer alignment between operational work and strategic direction
- Stronger internal culture of ownership and accountability
- Reduced management inconsistency and greater team stability
- Measurable impact through practical application and observable behaviour change
Programme structure
A structured, practical journey – six focused modules to build capability and drive performance
Voyage to Leadership Excellence is delivered through six carefully designed modules, each combining insight, practical tools and applied learning.
Pre-Programme: Personality profiling
Participants receive an individual profile to explore their communication style and preferences.
Module 1: Understanding yourself and others
Develop emotional insight and awareness of diversity in capability and style to build stronger working relationships.
Module 2: The Optimal Management Mindset
Adopt a leadership mindset grounded in ownership, responsibility, optimism and solution-focus.
Module 3: Communication and performance conversations
Use practical tools to lead structured positive, conversations, give feedback and manage performance consistently.
Module 4: Tools for effective management
Apply practical tools to prioritise, delegate, manage time and lead team activity effectively.
Module 5: Application and impact
Bring the tools to life in a collaborative session working with co-participants on business challenges.
Module 6: Outcomes Review
Present learning outcomes and the value the training has delivered to gain a “Passport to Leadership” based on demonstrated progress.
Each module is designed for immediate relevance and workplace application, embedding habits that support strong management across teams.
Talk to us about using Voyage to Leadership Excellence to equip your managers with the tools and mindset to manage effectively.
Our customers
Explore our case studies and find out more about the training and transformation projects we deliver to our customers
Railway Housing
Railway Housing partnered with MGI Learning to help deliver improved resident satisfaction, increase colleague engagement and improve communication.
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South Lakes Housing
South Lakes Housing partnered with MGI Learning to deliver their bespoke Let’s Make it Happen customer service training programme.
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Golding Homes
Golding Homes partnered with us to support their customer satisfaction strategy, including their innovative service programme.
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Australia Post
We partnered with Australia Post to engage and empower their people to focus positively on what they can do.
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Network Homes
We supported Network Homes with their ‘People & Culture’ agenda which has driven improvements in employee engagement.
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Gateway Housing
Gateway partnered with us to help managers and frontline teams live the company’s values and achieve its goals.
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Financial Services Use Case
MGI Learning partner with financial services organisations striving to achieve measurable improvements in customer experience.
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Healthcare Use Case
Building a high-trust culture is essential within healthcare organisations, where the quality of internal relationships directly influences patient care.
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Freightliner Group
We supported Freightliner Group to transform the company culture into one of customer service excellence through openness, solution-focus and respect.
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Let’s talk
Connect with us and one of our team will help you.