Mindset, Language & Actions Toolkit Refresher Workshop

Mindset, Language & Actions Toolkit Refresher Workshop

Reignite your skills and deepen your knowledge of the Mindset, Language & Actions Toolkit with our Refresher Workshop.

Date: Tuesday 29th April 2025

Time: 9am-12.30pm

Location: Online using MS Teams

Fee: £150 per person (plus VAT)

 

Mindset, Language & Actions Toolkit Refresher Workshop

Reignite your skills and deepen your knowledge of the Mindset, Language & Actions Toolkit with our Refresher Workshop.

Date: Tuesday 29th April 2025

Time: 9am-12.30pm

Location: Online using MS Teams

Fee: £150 per person (plus VAT)


Reinforce and Review Your Skills

This interactive 3.5-hour session is designed to reinforce what you’ve previously learnt on your MGI training while increasing your ability to apply the tools in real-world scenarios.

Through a combination of teaching, discussions, hands-on activities and reflections, you’ll gain renewed confidence in using the Toolkit effectively with every customer interaction.


Reinforce and Review Your Skills

This interactive 3.5-hour session is designed to reinforce what you’ve previously learnt on your MGI training while increasing your ability to apply the tools in real-world scenarios.

Through a combination of teaching, discussions, hands-on activities and reflections, you’ll gain renewed confidence in using the Toolkit effectively with every customer interaction.

Reviewing and revisiting the MGI Toolkit ensures the skills are fully embedded in day to day activities, helping participants to build confidence in their use and be well equipped to handle anything that comes their way at work.

Dave Higgins, Customer Director, MGI Learning

Deepen Knowledge and Build Confidence in the MGI tools

This refresher workshop goes beyond review – it enhances your understanding and practical use of the Toolkit. By engaging in dynamic exercises and real-life situations, you’ll refine your approach, strengthen key techniques and leave feeling fully equipped to create positive, impactful customer experiences. Walk away with new and refreshed insights and the confidence to apply the Mindset, Language & Actions Toolkit seamlessly in your daily work.

Deepen Knowledge and Build Confidence in the MGI tools

This refresher workshop goes beyond review – it enhances your understanding and practical use of the Toolkit. By engaging in dynamic exercises and real-life situations, you’ll refine your approach, strengthen key techniques and leave feeling fully equipped to create positive, impactful customer experiences. Walk away with new and refreshed insights and the confidence to apply the Mindset, Language & Actions Toolkit seamlessly in your daily work.

Refresher Workshop – Book Now


If you would like members of your team to take part in this valuable MGI Toolkit Refresher Workshop, please contact your Account Manager to secure them a place.

The Workshop is for a maximum of 20 participants.