MGI Learning Customer Excellence Programme

Confident Conversations – Open Masterclass

Building capability to have confident conversations whatever comes your way at work.

Date: Tues 11th March 2025

Time: 9am-12.30pm

Location: Online using MS Teams

Fee: £150 per person (plus VAT)

 

Confident Conversations – Open Masterclass

Building capability to have confident conversations whatever comes your way at work.

Date: Tues 11th March 2025

Time: 9am-12.30pm

Location: Online using MS Teams

Fee: £150 per person (plus VAT)


Gaining confidence in all types of conversations

MGI Learning’s Mindset, Language & Actions Toolkit provides skills for building confidence to have conversations in situations which require careful consideration, are more complex or challenging. In this masterclass, we will go deeper to focus the use of the tools onto these conversations to build confidence as part of professional development, as well as to equip you with the ability to step up and address situations that require clear, solution-focused, assertive, positive messaging and communication.


Gaining confidence in all types of conversations

MGI Learning’s Mindset, Language & Actions Toolkit provides skills for building confidence to have conversations in situations which require careful consideration, are more complex or challenging. In this masterclass, we will go deeper to focus the use of the tools onto these conversations to build confidence as part of professional development, as well as to equip you with the ability to step up and address situations that require clear, solution-focused, assertive, positive messaging and communication.

The Toolkit provides an easy to use and structured process that gives people a
clear roadmap they can rely on to build their confidence in all types of
conversations.

Dave Higgins, Customer Director, MGI Learning

The Masterclass helps people to develop:

  • the ability to harness the Optimal Mindset when finding a conversation or communication challenging
  • awareness of how they are perceived to ensure they demonstrate assertiveness
  • focus strategies to best prepare for having a conversation so that they can feel more confident, right from the start
  • the ability to identify the values, priorities and needs of themselves and others during the conversation
  • an understanding of the key steps following a conversation that maximise the effectiveness of it for everyone involved

The Masterclass helps people to develop:

  • the ability to harness the Optimal Mindset when finding a conversation or communication challenging
  • awareness of how they are perceived to ensure they demonstrate assertiveness
  • focus strategies to best prepare for having a conversation so that they can feel more confident, right from the start
  • the ability to identify the values, priorities and needs of themselves and others during the conversation
  • an understanding of the key steps following a conversation that maximise the effectiveness of it for everyone involved

Masterclass – Book Now


If you would like members of your team to take part in this valuable Masterclass, please contact your Account Manager to secure them a place.

The Masterclass is for a maximum of 20 participants.