Mindset, Language & Actions Toolkit Refresher Workshop
Reignite skills and deepen knowledge of the Mindset, Language & Actions Toolkit with our Refresher Workshop.
Date: 23rd September 2025
Time: 9am-12.30pm
Location: Online using MS Teams
Fee: £175 per person (plus VAT). Benefit from a 10% discount for four places or more
Mindset, Language & Actions Toolkit Refresher Workshop
Reignite skills and deepen knowledge of the Mindset, Language & Actions Toolkit with our Refresher Workshop.
Date: 23rd September 2025
Time: 9am-12.30pm
Location: Online using MS Teams
Fee: £175 per person (plus VAT). Benefit from a 10% discount for four places or more
Reinforce and review your skills
This interactive 3.5-hour session is designed to reinforce what you’ve previously learnt on your MGI training while increasing your ability to apply the tools in real-world scenarios.
Through a combination of teaching, discussions, hands-on activities and reflections, you’ll gain renewed confidence in using the Toolkit effectively with every customer interaction.
Reinforce and review your skills
This interactive 3.5-hour session is designed to reinforce what you’ve previously learnt on your MGI training while increasing your ability to apply the tools in real-world scenarios.
Through a combination of teaching, discussions, hands-on activities and reflections, you’ll gain renewed confidence in using the Toolkit effectively with every customer interaction.
Deepen knowledge and build confidence in the MGI tools
This refresher workshop both reviews existing knowledge and enhances understanding and practical use of the Toolkit. By engaging in dynamic exercises and real-life situations, you’ll refine your approach, strengthen key techniques and leave feeling fully equipped to create positive, impactful customer experiences. Walk away with new and refreshed insights and the confidence to apply the Mindset, Language & Actions Toolkit seamlessly in your daily work.
Deepen knowledge and build confidence in the MGI tools
This refresher workshop both reviews existing knowledge and enhances understanding and practical use of the Toolkit. By engaging in dynamic exercises and real-life situations, you’ll refine your approach, strengthen key techniques and leave feeling fully equipped to create positive, impactful customer experiences. Walk away with new and refreshed insights and the confidence to apply the Mindset, Language & Actions Toolkit seamlessly in your daily work.
Refresher Workshop – Book Now
If you or any members of your team would like to take part in this valuable MGI Toolkit Refresher Workshop, please register them here to secure them a place.
The Workshop is for a maximum of 20 participants.