MGI Learning Online

Are you looking for tools that can bolster your team’s customer service skills, build resilience and help them thrive through change?
Is time an issue to release people for training and so would an online e-learning solution work better in your current operational set up?
Do you have people on furlough who would benefit from upskilling in their service skills for their return to work?

Upskill people to meet new demands, help them build resilience and manage change with digital learning content …

eLearning is becoming an essential tool to maximise motivation and productivity.  With ‘in-person’, classroom training currently being challenging to implement, engaging online learning courses have become a necessity for many.  Continuous changes to working habits, social distancing limiting appropriateness of more traditional training, teams working remotely more of the time, colleagues on furlough or experiencing high work volumes as they work hard to keep things going, are just a few of the challenges we are hearing about.  Taking all of our experience in delivering proven learning experiences around the world, we have created a digital learning course that addresses these challenges.

Great digital learning experiences

Getting the digital learning experience right so that people look forward to taking part and can really see the value of what they are learning is more important than ever. 

Online learning courses from MGI are presented in highly engaging and easy to follow Learning Journeys.  Short modules of content with video based teach, interspersed with interactive activities start the learning journey.  The learner then progresses to additional activities that can be implemented in small groups and teams to really bring the learning to life.  Each step in the Learning Journey has been specifically designed to build confidence, increase knowledge and maximise value.  The programme is designed to encourage social learning through manager-led or coach-led activities, all of which can be delivered ‘in-person’ or online via Zoom or Teams.  

MGI online courses are available on MGI’s own Learning Management System and are also easily portable to sit on in-house LMSs.  Of course the learning can be accessed any time and anywhere, allowing it to be undertaken around other operational priorities.

The additional benefits of learning online:

Book a demo today ...

Experience our proven learning content and engaging digital platform with an online demo. 

Our training solutions

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The Winning Formula for a Thriving Customer Services Team

As we move forward into 2021 and beyond, there is a huge opportunity to positively transform experiences for our people and customers. Customer services professionals are facing increased customer demands, adapting to different working environments, dealing with operational challenges

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